Laps Swimming Academy
Discover Laps Swimming Academy, Bengaluru's top swimming pool. Enjoy neat facilities, excellent changing rooms & ample parking. Rated 4.3/5 by...
About This Place
Discover what makes this listing special
Overview
Laps Swimming Academy, located at Vibgyor School in Geddalahalli, Bengaluru, is a local swimming pool facility. However, recent feedback from visitors frequently highlights significant operational inconsistencies and maintenance challenges. Many customers have reported unexpected closures and issues with the pool environment, which can be quite frustrating for those planning a swim.
Despite a listed 4.3/5 rating, a substantial number of recent reviews describe a very different experience at Laps Swimming Academy, Bengaluru. Visitors often mention poor management and a lack of accountability, impacting the overall service quality. This feedback suggests that many find the center to be poorly run, leading to widespread dissatisfaction among its patrons.
Customers at Laps Swimming Academy in Geddalahalli frequently encounter issues like power and water unavailability, along with the swimming pool water turning green overnight. Attempts to contact the academy often go unanswered, leaving visitors without crucial updates. These recurring problems unfortunately detract from the potential for a positive aquatic experience.
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Services & Facilities at Laps Swimming Academy
When considering Laps Swimming Academy for your aquatic needs, it’s helpful to understand what previous visitors have reported regarding its services and facilities. While the academy aims to offer swimming lessons and pool access, customer feedback points to several areas needing significant attention.
- Pool Water Quality: Frequently reported to turn green, leading to class cancellations for many.
- Facility Maintenance: Visitors noted poor upkeep, with power and water often unavailable.
- Changing Rooms: One review mentioned them as “neat,” a rare positive highlight for the academy.
- Parking Availability: Ample parking space is a reported convenience for visitors to the swimming pool.
- Staff Conduct: Coaches have been described as arrogant, even pushing children with cleaning sticks.
- Management Responsiveness: Numerous complaints about unanswered calls and unaddressed concerns.
- Operational Hours: The academy is often closed despite Google listings showing it as open.
- Refund Process: Customers have faced significant difficulties obtaining refunds for cancelled lessons.
Important Considerations for Laps Swimming Academy
Before committing to Laps Swimming Academy in Bengaluru, it’s really important to be aware of common issues reported by past visitors. This helps you make an informed decision and manage your expectations for swimming lessons or pool access.
- Inconsistent Operations – Many visitors arrive to find the pool unexpectedly closed, despite online schedules.
- Unpaid Staff Issues – Coaches reportedly complain about not being paid, sometimes ceasing lessons mid-course.
- Poor Pool Maintenance – Expect potential issues with water quality, often described as green, and general facility upkeep.
- Lack of Communication – Getting in touch with management for updates or concerns is frequently reported as difficult or impossible.
- Refund Challenges – Customers have experienced significant trouble securing refunds for services not rendered.
- Customer Service Concerns – Feedback highlights a perceived lack of accountability and poor overall service from the owner and staff.
Getting There & Details
Location: No. 37, Vibgyor School, 2, Hennur Bagalur Main Rd, behind Government School, Geddalahalli, Rammana Layout, Towards, Bengaluru, Byrathi, Karnataka 560077, India Hours: Typical: Closed Price Range: $$ Contact: +91 81235 07966
If you’re considering Laps Swimming Academy in Bengaluru, here are a few practical tips based on visitor feedback. Always call ahead to confirm operational status, even if Google shows it as open, to avoid a wasted trip from areas like 7 km away. Be prepared for potential facility issues like power cuts or green water. It’s also wise to clarify payment and refund policies upfront, as these have been areas of concern for past members.
Customer Reviews
What visitors are saying about their experience
Sushama Muniraja
a month ago
"Poorly Maintained Facility, most of the time power and water is not available. Swimming Pool water is usually turns green overnight due to which classes would get cancel. The coaches keep complaining about not being paid and don't bother to join in the pool for training. Not worth the price, time and effort."
saki s
4 months ago
"A very neat place for swimming and good changing rooms and ample of parking facility. I wish they add overhead covering shelter for the pool ... So that it becomes much more accessible."
Roy
a month ago
"LAPS has proven to be careless and irresponsible. If you accidentally leave something behind, they never bother to collect or keep it safe. They claim the pool is closed every Monday for maintenance, yet by Tuesday it’s still full of insects. Trying to call them is pointless—they neither answer nor respond. Getting a family membership here has been my biggest mistake; LAPS truly deserves criticism, and tight SLAPS... I even paid for my child’s summer camp, but due to rains it kept getting postponed. Now they’re refusing to compensate, blaming it on “the old management” having stolen money, and shifting the excuse to the new management. This is unacceptable. Never again will I trust LAPS."
Prashanth pavan
a month ago
"Utterly useless center especially the owner has no sense of accountability or responsibility. Terribly run place dont even think of Joining here even if distance is far from where you stay please go to a center which offer good customer service and own their business. Reach out to me for more details. Believe me these are latest updates which I am putting on Google. Even the staff experience the horrible management but they are scared to say anything because they are dependent on the wages which are not even paid on time."
Kazx P
a month ago
"Absolute garbage!! I enrolled for personal swimming lessons for my son and paid 7500 for 18 days but after the 3rd lesson, the staff told me they cannot continue as they werent paid the salary. Fair enough.....I contacted the owner to talk and get my refund but all in vain...no response at all. I even texted multiple times but got no response so I am taking help from the police to get my hard earn money back. To all, trying to learn swimming or paying to get the membership, be careful coz Deepali is a fraud!!!"
Bhavya Teja
in the last week
"Coaches are very arrogant . If my kid is not able to swim that coach is pushing him from our side with cleaning stick. Worst unprofessional coaches n staff"
Gagan Yadav
in the last week
"Totally crap management. I have booked a month back and now today as well, however pool is dead and closed. No person to contact, and they haven't updated in google as well. It is showing open as usual"
Muhammad Furqan
2 weeks ago
"Closed on working days , but google says it's open 😢"
Athif Aslam
2 weeks ago
"Some times it's closed sometimes it's open , very poor management, we came from 7 km and they said it's closed today very shitty management"
Frequently Asked Questions
Common questions answered
FAQ
What are the reliable operating hours for Laps Swimming Academy, and is it always open as listed online?
Several customers report Laps Swimming Academy being unexpectedly closed on working days, even when Google states it’s open. Reviewers have traveled long distances, like 7 km, only to find the pool closed without prior notice or a contact person. Classes have also been cancelled due to pool water turning green.
What is the general condition and maintenance level of the facilities at Laps Swimming Academy?
While one reviewer describes it as a “very neat place” with “good changing rooms,” others report significant maintenance issues. Concerns include frequent power and water unavailability, pool water turning green overnight, and insects in the pool even after scheduled Monday maintenance.
How reliable is Laps Swimming Academy regarding payments, refunds, and management accountability?
Multiple reviews indicate severe issues with payments and refunds. Customers report staff not being paid salaries, leading to suspended lessons. The owner, Deepali, is accused of being a “fraud” for not issuing refunds, with one customer involving the police. Compensation for cancelled camps has also been refused due to “old management” excuses.
What is the coaching quality and staff conduct like at Laps Swimming Academy?
Reviewers describe coaches as “very arrogant” and “unprofessional.” One customer witnessed a coach pushing a child with a cleaning stick. Additionally, coaches are reported to complain about unpaid salaries and often do not join the pool for training.
How responsive is Laps Swimming Academy to calls and customer inquiries?
Customers consistently report that Laps Swimming Academy is unresponsive to calls and messages. Reviewers state that trying to call them is “pointless” as they “neither answer nor respond” to inquiries, including requests for refunds. There is often “no person to contact” for assistance.
Is parking available at Laps Swimming Academy?
Yes, one reviewer specifically mentions that Laps Swimming Academy offers “ample of parking facility,” which is a positive aspect of the location.
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